Ghana's Credit Enquiries Decline Amid Digital Lending Shift
Ghana's credit reporting system recorded over 25 million enquiries in 2025, down 12.12% from 2024.
In Brief
- •Ghana's credit reporting system recorded over 25 million enquiries in 2025, down 12.12% from 2024.
- •The decline was primarily due to a reduction in traditional loan enquiries, with digital lending on the rise.
- •Banks remained the dominant users of the credit reporting system, accounting for 86.28% of total enquiries.
- •The Bank of Ghana noted the continued importance of credit bureau services in lenders' credit administration processes.
- •Digital lending has expanded access to credit beyond traditional banking channels, with lenders relying on credit bureaus for information.
Why It Matters
The shift towards digital lending in Ghana is reshaping the financial sector, with credit bureaus playing an increasingly important role in assessing applicants and supporting loan recovery efforts. This transformation highlights the growing importance of reliable credit information in a data-driven lending environment. The decline in traditional loan enquiries underscores the need for financial institutions to adapt to new lending channels and technologies.
Key Details
- Total Enquiries in 2025
- 25,000,000
- Decline from 2024
- 12.12%
- Average Monthly Enquiries in 2025
- 2,160,089
- Bank Enquiries Percentage
- 86.28%
Context & Background
Ghana's financial sector has been experiencing significant changes in how customers access financial services, with traditional borrowing through bank branches and conventional lending channels being complemented by digital platforms.
Original Reporting & Sources
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